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Privacy Policy & HIPAA Notice

How Medline collects and processes inquiry data from healthcare organization contacts.

1. Data we collect

Inquiry forms may collect name, work email, phone, organization, country, inquiry type, and free-text project context. Do not submit patient identifiers or other protected health information through these forms.

2. Purpose

We use submitted data to respond to product, service, regulatory-document, and training requests, and to maintain professional relationship records required for B2B follow-up.

3. HIPAA / GDPR posture

Medline treats website inquiry channels as business contact channels. If a Business Associate Agreement or Data Processing Agreement is required for a connected program, request the template through the contact form. GDPR Art. 9 special-category data should not be uploaded via public forms.

4. Retention

Inquiry records are retained for the period needed to complete the commercial or service conversation and meet applicable record-keeping obligations, then deleted or archived per policy.

5. Your choices

Request access, correction, or deletion of business-contact data by emailing [email protected]. Marketing unsubscribe options appear on optional bulletin emails.

6. Contact

Privacy questions: [email protected] · +1-800-633-5463 · Three Lakes Drive, Northfield, IL 60093.

Medline

Care-setting advisors for laboratories, infection-control teams, and monitoring programs. Audited under ISO 13485 with UDI-ready documentation pathways for hospital and home-care buyers.

[email protected]
+1-800-633-5463 (24/7 Field Service)
FDA Est. Reg. 1410202 · UDI Look-up guidance

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© 2026 Medline · ISO 13485:2016 · IEC 60601-1 Ed. 3.2 · UDI / GUDID pathways · HIPAA Notice · Blog

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